meme128Privacy Policy

This page describes what we collect when you use meme128 and how we keep that data protected. We operate an online sportsbook and live-dealer platform serving users in supported jurisdictions across Southeast Asia, including those accessing our service from Jakarta, Surabaya, Bandung, and Medan. Our commitment to transparent data handling reflects the trust our users place in us when they deposit via DANA, e-wallet, mobile banking, or bank transfers through local payment, online payment, e-wallet, and mobile banking.

We undertake to process your personal information only as necessary to deliver our services—account registration, payment processing, regulatory compliance, and customer support. We do not sell your data to third parties, nor do we use it for purposes unrelated to your account with meme128. Your privacy rights remain your own, and we describe here exactly how we honour them.

Our privacy policy applies to all users accessing meme128 services where local law permits. It covers desktop and mobile access, whether you visit during Liga 1 fixture weeks, Piala AFF tournaments, or any other time. If you have questions after reading this page, our support team is available to clarify our practices.

What We Collect and Why

We collect your email address and mobile phone number when you create an account on meme128. These fields allow us to send account confirmations, withdrawal notifications, and support replies. We store your chosen username and password hash (never the password itself in plain text) to authenticate your login.

We collect full name, date of birth, and residential address as part of our Know Your Customer (KYC) process. This verification is mandatory under Indonesian gaming regulations and helps us prevent fraud, money laundering, and underage access. We also collect copies of your national identity document (KTP, passport, or driving licence) to confirm your identity.

We collect your preferred payment method details—such as your DANA or e-wallet account identifier, or your bank account number if you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We do not store your full card number or PIN; payment processors handle those securely on their own systems. We store only the transaction record (amount, date, status, reference number) for your account statement and our accounting.

We collect betting history, game session logs, and account balance records to provide you with account statements and to detect unusual activity that might indicate fraud or account compromise. We also retain login timestamps and device information (browser type, IP address, approximate location) for security and to comply with regulatory audits.

Note: We do not collect cookies for behavioural tracking or advertising. Session cookies allow you to stay logged in; these expire when you close your browser unless you select "Remember me".

How We Keep Your Data Safe

Our meme128 servers encrypt all data in transit using TLS 1.2 or higher. Your login session, payment details, and personal documents are never transmitted in plain text. Our data centres maintain redundant backups in physically secure facilities, with access restricted to authorised personnel only.

We hash your password using industry-standard algorithms (bcrypt or equivalent) so that even our own staff cannot read it. If you forget your password, you reset it yourself via email verification; we never email your password to you. We enforce account lockouts after five failed login attempts, and we require re-verification if we detect a login from an unfamiliar device or location.

Our database servers sit behind firewalls and are not directly accessible from the internet. We conduct annual security audits by independent third parties and remediate any vulnerabilities within 30 days of identification. We maintain incident-response procedures and notify affected users within 48 hours if we discover a breach.

Third Parties and Data Processing

We share your data with the following third parties only:

Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment gateways, and our bank partners (online payment, e-wallet, mobile banking, local payment) receive only the information necessary to process your deposit or withdrawal—typically account identifier and transaction amount.
KYC verification services: We outsource identity verification to licensed third-party providers who compare your documents against government records. These providers sign data-processing agreements and delete your documents 30 days after verification.
Regulatory authorities: Where required by Indonesian law or the law of your jurisdiction, we disclose account activity, transaction records, or identity data to gaming regulators, tax authorities, or law enforcement. Such disclosure requires a legal instrument (court order or regulatory demand).
Fraud and AML vendors: We use third-party anti-money-laundering and fraud-detection services that analyse transaction patterns. These vendors do not retain your data beyond 90 days unless required by law.
Customer support platform: Our support tickets (emails, chat history, account notes) are stored on a third-party helpdesk system. Support staff can access your account details only to respond to your inquiry.

Your Rights on meme128

You have the right to access, correct, or delete your personal data. To exercise this right, contact our support team with a clear request. We will respond within 14 days. We cannot delete data that is required by law (such as transaction records for tax purposes) or data needed to resolve disputes, but we will inform you of any retention limits.

You may withdraw consent to receive marketing emails at any time by clicking "Unsubscribe" in any email we send or by updating your account preferences. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal. You may also request a copy of all personal data we hold about you in a portable format (CSV or JSON); we will provide this within 30 days.

Data retention: We keep account data and transaction history for 7 years after account closure, as required by Indonesian tax and gaming law.
Cookies: We use session cookies to authenticate you; third-party cookies are not set. You can disable cookies, but account login will not work.
Cross-border transfers: Our infrastructure may be located outside Indonesia. By using meme128, you consent to your data being processed in jurisdictions where we operate, subject to the same encryption and access controls.

Policy Updates and Contact

We may update this privacy policy to reflect changes in our service, technology, or law. Updates take effect when published on this page; we will notify you of material changes by email. Your continued use of meme128 after an update indicates your acceptance of the revised policy.

If you have questions about how we process your data, wish to exercise your rights, or believe we have mishandled your information, please contact our support team. We are available to respond to privacy inquiries during business hours. Your feedback helps us improve our data practices.